Shipping Policy

Where we ship:

We are only able to ship to the contiguous U.S. We are unable to ship Alaska, Hawaii, other US territories, Canada or beyond, and unfortunately we're also unable to accommodate orders that contain APO, FPO, DPO, or AE addresses.

Shipping costs:

We also charge fees for shipping. Your order must meet a certain dollar value of purchased products to be eligible for free shipping. These minimum amounts vary depending on the type of plan and the type of membership you selected, and are subject to change at Grove Collaborative's discretion.

All orders under $29 will ship for $6.99. If you choose to join VIP, you'll have unlimited free shipping on all orders $29+. Not a Grove VIP? All orders under $79 ship for $6.99. Orders over $79 ship free.

Order changes and cancellations:

You may cancel orders provided that we have not begun to process the products in your order for shipment. You may do this by contacting the Support team at support@grove.co. Your orders and your shipment dates can be modified at any time before 11:59 p.m. on the day before the ship date specified in your Account Settings for your then-current order.

You will be notified of all future orders at the email address you provided and you may be notified via SMS if you provide us with a phone number, so that you may review, change or cancel your order before shipment.

Carriers; risk of loss:

We use third party carriers to ship items that you purchase, and as a result, the risk of loss and title for such items pass to you upon our delivery to the carrier.